But doing a quick Google search using the keywords “Smith & Wesson customer service any good?” and comparing the results to another search using the keywords “Glock customer service any good?” really gives you a sense that Glock has the better aftermarket support.

To his credit, Wayne the customer support guy from Smith & Wesson sounded like he was willing to help, but unfortunately, for the purposes of this article, this is another win for Glock.

WHICH ONE IS BETTER THEN?

To sum things up:

• The Glock 26 wins in the dimensions area being it has the smaller grip which makes it a little easier to conceal — and even with the smaller grip it can hold 10 rounds in the mag.
• Both guns are plenty accurate as both can do less than 2-inch groups at 10 yards provided the user knows how to shoot.
• The M&P M2.0 will handle better than the Glock because of its longer 18-degree grips, better ergonomics, better out-of-the-box sights and better trigger.
• Both guns have a durable finish but there isn’t enough info online on the M&P M2.0’s Armornite, thus making a proper comparison between it and the Glock 26’s Melonite impossible. Since there is info on Melonite online, the Glock 26 wins in this area by default.
• Both have their pros and cons when it comes to disassembly for maintenance.
• The Glock 26 can be converted to shoot three different handgun calibers while at the moment, it doesn’t look like the M&P M2.0 can be converted at all.
• As far as pricing, it really depends on how much you’re willing to spend but all things considered, it’s a draw.
• With all the negative feedback on Smith & Wesson’s customer service it looks like Glock gives the better aftermarket support.

Out of a possible eight points, the Glock 26 Gen4 got seven while the M&P M2.0 subcompact only got five.

CONCLUSION

Just focusing on either of these two handgun’s pros and cons, it’s not hard to see why there are so many Glock fanboys everywhere. Glock pistols are reliable, easy to conceal, accurate, durable and priced just right.

The M&P9 M2.0 is still a good choice for a CCW piece and if you’re really looking to purchase one, don’t let this article get in your way.

Any handgun from a major firearms manufacturing company in the US will serve you well, you just have to get yourself acquainted to it (as you would any other handgun) and set your expectations right.

The M&P9 M2.0 might not be as good as a Glock 26 Gen4 in some of the key areas discussed but it’s still a great option. It handles great, is plenty accurate and will get the job done.

As for the debate that started all this — and to conclude this Round 9 of our series of Handgun Showdowns — I will have to agree somewhat with my father-in-law’s friend. The Glock 26 Gen4 is the better handgun.

This article by Mike Ramientas first appeared at Gun News Daily.

Image: Creative Commons.